Service and Support

Service Agreement Options

FERNO wants to ensure that you get the most out of your equipment. We offer a full range of  Service Agreement Options and services to help you protect your investment. 

Essential Service Plan

Parts, labor, travel, one annual preventative maintenance inspection, unscheduled service, and product health report. Replacement parts do not include mattresses, batteries, accessories, other disposable or expendable parts, or damage due to misuse.


Premium Service Plan

Parts, labor, travel, two annual preventative maintenance inspections, unscheduled service, and product health report. Replacement parts do not include mattresses, batteries,* accessories, other disposable or expendable parts, or damage due to misuse.


Battery Plan**

Battery and charger servicing and replacement.


Preventative Maintenance Plan

One annual preventative maintenance inspection. Inside warranty years: includes parts, labor, travel for repairs identified. Outside warranty years: does not include parts, labor, and travel for repairs identified.

* Batteries are included if accompanying Battery Plan is purchased.
** Must be purchased in conjunction with either Essential or Premium Plan.

 
Contact us to learn more about available service agreement options.

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