Service & Support



Make sure you’re taking care of your Ferno equipment to ensure it’s functioning at peak performance. Our Cot Care and Authorized Service Providers are here to help. Over time, equipment should have regular maintenance and repairs to ensure it can meet your demands. Cot Care programs provide repairs and maintenance training, so you will have the knowledge if a problem arises. Additionally, our service providers can provide factory authorized service and repairs of your equipment.   

FERNO offers repair and maintenance options to best fit the needs of your service.

FERNO's Cot Care is a hands-on training program designed to assist agencies with servicing your Ferno cots, stair chairs, and fasteners. Conducted at the Ferno facilities in Wilmington, Ohio, or on site at your agency, the Cot Care® Program instructs your staff on performing Ferno equipment service for your agency.

If your agency requires preventive maintenance, maintenance service, and repair service, we have you covered nationwide through one of FERNO’s authorized service providers.